Job Description

职位引言：

新时代，新思维，在新经济模式的浪潮下让我们一起开拓共享的新观念！在这里，各个业务共享模块紧密结合，为客户提供全方位优质服务的同时，更为你提供广阔的发展平台！

西门子股份公司作为全球领先的资深技术型企业，170多年来坚持矢志创新，在许多知名业务领域都颇有建树。公司业务遍布全球多个国家和地区，成为了许多专业化领域的领头羊。

秉承了博大精深、同心致远的精髓理念，西门子全球服务业务部（Global Business Services）涵盖了财务共享服务、人事共享服务、采购共享服务等多领域的多个版块，拥有数百位专业人士，用新型的服务理念，专注当下、着眼未来，用高品质、高效率的服务助力集团客户打造智能化的卓越形象，提升核心竞争力，以实现业务的优质可持续发展。

投递须知：

1）必填信息：学校，专业，毕业年份

2）候选人隐私保密选项（DPCS）：请选择“open positions globally”

工作职责：

Hotline (Procurement & Finance)

• Respond to customers and users queries, issues via telephone or e-mails as per time schedule defined
• Record and follow up tickets from creation to closure for all inbound calls/emails in ticket tool
• Dispatched/allocate incident to appropriate service line experts for knowledge escalation resolution
• Monitor incidents, issues, requests and ensure resolution is provided on a timely basis and subsequently close the incidents, issues, requests
• Customer satisfaction evaluation follow up

 

POPC/GRIC/S2C

• Purchase order creation/revision in SAP & OneSRM
• Purchase request handling Invoice clarification PO delivery monitoring
• Ensure that timely communication with all internal team and local buyer
• Perform Goods Receipt transactions based up customers' requirement.
• Communicate with internal interfaces for GR cased tracking
• SAP system transactions input and report running
• Contact with external vendors for invoices relevant issues
• Support suppliers completely fulfill various requirement of Siemens procurement.
• Record and follow up in each service tracking tool
• Familiar with company procurement tools
• Customer satisfaction evaluation follow up

 

 如何能胜任：

• Bachelor degree or above, knowledge and Interest in procurement operating, or accounting,  graduate in 2020
• Be responsible and customer oriented, have ownership mindset
• High working efficiency and able to work under pressure during peak season
• Fluent English in Reading & Writing, good communication skills
• Skillful in MS software, such as PPT, Word, Excel, SAP operating experience

 

Job ID: 123353

Organization: Global Business Services

Company: Siemens Ltd., China

Experience Level: Early Professional

Job Type: Full-time